About Us

Our history.

Providoor was born during Covid in response to the snap lock downs and is often credited for helping the hospitality sector survive the greatest challenge ever faced. When we could no longer dine in, Providoor was formed to help Australian’s support their local eateries who didn’t normally offer take away as an option.

When lock downs ended the landscape changed quickly. Dine in returned and the core of the Providoor offering was again shifting. Providoor ended up closing its doors.

In late 2023, under new ownership, we relaunched Providoor to connect Australians with some of our best loved chefs, so that again we can enjoy restaurant quality food at home. This time however the food is small batch cooked with love, snap frozen to seal in the flavour and freshness and delivered to your door.

We are really excited about what comes next!

Our Team

Write up broadly on the team – We are a collection of chefs, food lovers, entrepreneurs and story tellers. Our strength is in the diversity of our backgrounds, but our shared passion around making something meaningful. We believe that food is one of the few things we share with those we love which gives us reason to make meaningful moments.

 

Community

McGrath Foundation

We are proud to be a corporate partner to the McGrath Foundation. One in seven women in Australia suffer breast cancer in their lifetime. The McGrath Foundation is working to ensure that every single one of them has access to a dedicated Breast Care Nurse. This means that they will have one nurse, who they and their family can call, ask questions of or just download to. This continuity of care delivers a huge comfort to families already going through so much and we are proudly supporting the effort to reach the amount of nurses needed to achieve national coverage.

Netball NSW

Providoor is a Major Partner of Netball NSW. Netball is the number one most participated team sport in Australia for girls. At a grassroots level there is a huge need for sponsorship support, and we are proud to help. Team sports deliver more than just fun, we realise that the next generation are learning how to work as a team, critical thinking, negotiation, resilience, and empathy through play. We also know that parents invest huge amounts of time and effort to make it happen.

The Social Outfit

A social enterprise charity provides employment and training to people from refugee and new migrant communities via our ethical manufacturing studio and retail store. We build skills in a supportive environment and provide first Australian jobs.

×

It appears that your voucher belongs to the old Providoor, which, unfortunately, is not us. :(

We understand how much the original Providoor meant to many Australians, especially during the challenging times of COVID. It provided a way to enjoy high-quality meals from beloved restaurants in the comfort of your home. We also understand that some of you may still hold vouchers from the previous iteration of Providoor, and we sincerely apologise for any inconvenience this may cause.

When the original Providoor, unfortunately, went into administration, we made the decision to purchase the brand because we recognised its significance to so many Australians. Providoor was more than just a business; it was a source of comfort, connection, and joy during tough times. However, while we have revived and rebranded Providoor to focus on delivering gourmet frozen meals from celebrity chefs, we are a completely new company with a different business model and operations.

This means that we do not have any obligation to honour the vouchers issued by the previous company, as those financial liabilities were not transferred to us during the acquisition. We know this may be disappointing news, but please understand that we are committed to making this transition as smooth as possible for our valued customers.

Thank you again for your understanding and for being a part of Providoor’s journey. We are committed to providing you with the highest quality gourmet experiences, and we look forward to serving you in the future.

Warm regards,
The Providoor Team