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Frequently Asked Questions
How Does It Work?
Our aspiration is to cover 95% of Australian consumers by the end of 2024. Providoor will be initially available in greater Sydney, Melbourne, and Brisbane. We will update registered customers regularly as we expand our reach and are able to serve new areas.
Is There a Delivery Fee?
Yes, our delivery fee is a flat fee of $19 per order. Delivery is free for orders with a value above $200.
Where Do You Deliver To In NSW?
In New South Wales, Providoor offers a flexible delivery schedule to accommodate your needs:
Sydney Metro: Deliveries are available Monday to Friday.
Blue Mountains: Deliveries are available on Monday, Tuesday, Wednesday, and Saturday.
Central Coast and Newcastle: Deliveries are available on Monday, Tuesday, Friday, and Saturday.
Wollongong Coast: We service this area on Monday, Tuesday, Thursday, and Saturday.
We are constantly expanding our delivery areas throughout regional and greater NSW. Please keep an eye on our website for updates.
If your school P&C falls outside of our currently listed areas but is registered with us, we will deliver to your local area. For more information, please visit our contact page.
Stay tuned as we continue to expand our service range to bring Providoor closer to you in time.
Where Do You Deliver To In QLD?
In Queensland, Providoor offers a tailored delivery schedule across several regions:
Brisbane Metro: Deliveries are available from Monday to Friday.
Gold Coast and Toowoomba: Deliveries are available on Monday, Wednesday, and Friday.
Sunshine Coast: We deliver to this area on Tuesday, Wednesday, Thursday, and Friday.
We will need a bit of lead time for your order to be individually packed and delivered. For example, for a Friday delivery, the order needs to be with us by 8am the Tuesday before.
Stay tuned as we continue to expand our service range to bring Providoor closer to you in time.
Where Do You Deliver To In VIC?
In Victoria, Providoor ensures that your delivery needs are met with a wide range of options throughout the week:
Melbourne Metro / Metro Inner: Deliveries are available from Monday to Friday.
Ballarat / Bendigo and Geelong: We deliver on Monday, Tuesday, Thursday, and Friday.
Mornington Peninsula: Our services extend through Monday to Friday.
Outer Melbourne East: Deliveries are made from Tuesday to Friday.
Outer Melbourne North: Deliveries are available on Wednesday and Friday.
We will need a bit of lead time for your order to be individually packed and delivered. For example, for a Friday delivery, the order needs to be with us by 8am the Tuesday before.
Stay tuned as we continue to expand our service range to bring Providoor closer to you in time.