Choosing Gluten-Free Meals

Start with the current gluten-free collection, then check the details for every dish you plan to serve. This guide explains what to review before ordering; the collection is where to browse current products and prices.

Read the current ingredients and allergen information

Open each product page and read its ingredients, allergen declaration and any trace statements. Check the latest packaging when your order arrives. Recipes and menu items may change, so review the item you are buying rather than relying on an earlier order.

If a detail is unclear, contact Providoor before ordering. Ask about the specific product and your requirement, including preparation-environment information where needed. A collection label alone does not establish suitability for every allergy or coeliac requirement.

Check pasta, sauce and sides separately

Gluten-Free Fresh Linguine Pasta is currently labelled gluten free and contains egg. Choose its sauce separately and review that sauce’s own ingredients and allergens. The same check applies to a main served with bread, gravy, rice or other accompaniments.

Pumpkin Soup and Pomme Purée are also currently labelled gluten free, but both contain milk. Gluten free does not mean dairy free, vegetarian or free from all other allergens.

Match pack sizes to the meal

Check each product’s stated servings and decide whether it is a main, starter or side. A side dish can have a serving count without being a complete meal. Product pages show current pricing and availability; temporary stockouts may change which options you can order.

Follow the product’s preparation steps

Defrost in the refrigerator for best results, unless the product specifically instructs you to cook from frozen. Never submerge the food or its packaging in water to defrost or reheat. Follow the latest pack instructions for the dish and its container.

For dish-specific guidance, use our frozen meal preparation guide alongside the latest packaging.

Check your delivery address before ordering

Delivery is available to eligible postcodes in NSW, VIC and QLD. Use our delivery checker before ordering. The minimum food order is $80 after discounts, excluding delivery. This minimum helps us keep freight costs down for customers across our delivery areas.

Standard delivery is $14.95 in the Sydney, Melbourne and Brisbane metro delivery zones. Free delivery is available from $179 for Sydney metro and $199 for other eligible delivery areas. Regional delivery charges vary by postcode; the address checker shows the applicable options.

Browse the current gluten-free meal options.

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It appears that your voucher belongs to the old Providoor, which, unfortunately, is not us. :(

We understand how much the original Providoor meant to many Australians, especially during the challenging times of COVID. It provided a way to enjoy high-quality meals from beloved restaurants in the comfort of your home. We also understand that some of you may still hold vouchers from the previous iteration of Providoor, and we sincerely apologise for any inconvenience this may cause.

When the original Providoor, unfortunately, went into administration, we made the decision to purchase the brand because we recognised its significance to so many Australians. Providoor was more than just a business; it was a source of comfort, connection, and joy during tough times. However, while we have revived and rebranded Providoor to focus on delivering gourmet frozen meals from celebrity chefs, we are a completely new company with a different business model and operations.

This means that we do not have any obligation to honour the vouchers issued by the previous company, as those financial liabilities were not transferred to us during the acquisition. We know this may be disappointing news, but please understand that we are committed to making this transition as smooth as possible for our valued customers.

Thank you again for your understanding and for being a part of Providoor’s journey. We are committed to providing you with the highest quality gourmet experiences, and we look forward to serving you in the future.

Warm regards,
The Providoor Team

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